✅ Acceptance of Terms

By accessing and using Royal Proteins Hub (the “Website”), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website constitutes acceptance of any changes.

🛍️ Description of Services

Royal Proteins Hub provides natural wellness products including but not limited to Unripe Plantain Flour and Sesame Wellness Mix. We offer these products through our online store for purchase and delivery within Nigeria.

Our products are marketed as natural supplements and are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare professional before starting any new supplement regimen.

👤 User Accounts

To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

• Accuracy: You agree to provide accurate and complete information when creating your account.
• Security: You are responsible for safeguarding your password and account information.
• Notification: You must notify us immediately of any unauthorized use of your account.
• Age Requirement: You must be at least 18 years old to create an account or make a purchase.

💳 Orders and Payment

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

• Pricing: Prices are listed in Nigerian Naira (₦) and are subject to change without notice.
• Payment: We accept payments through Paystack, a secure payment gateway. All transactions are encrypted and processed securely.
• Order Confirmation: You will receive an email confirmation after placing your order.
• Order Cancellation: We reserve the right to cancel any order due to pricing errors, stock availability, or fraudulent activity.

🚚 Shipping and Delivery

We offer delivery services within Nigeria. Shipping times and costs vary based on location and order value.

• Delivery Fees: Free delivery for orders ₦50,000 and above outside Ibadan. ₦2,000 delivery fee applies for orders below ₦50,000 outside Ibadan.
• Delivery Time: Orders are processed within 1-3 business days. Delivery times may vary based on location.
• Tracking: You will receive a tracking number once your order has been dispatched.
• Failed Delivery: If delivery fails due to incorrect address or unavailability, additional charges may apply.

🔄 Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, please review our return policy:

• 30-Day Return: You may return items within 30 days of receipt for a full refund.
• Condition: Items must be returned in their original packaging and unused condition.
• Return Shipping: Customers are responsible for return shipping costs unless the item was damaged or incorrect.
• Refund Process: Refunds will be processed within 7-10 business days of receiving the returned item.
• Non-Returnable Items: Perishable items (food products) cannot be returned once opened.

📋 Product Information

We strive to provide accurate product descriptions, images, and information. However, we do not warrant that product descriptions or other content on our website are error-free.

• Ingredients: Product ingredients are listed on the product pages. Please review them carefully before purchasing.
• Allergies: If you have a known allergy (e.g., sesame allergy), please avoid products containing those ingredients.
• Third-Party Information: Some product information may be provided by third parties. We are not responsible for any errors or inaccuracies.

©️ Intellectual Property

All content on the Royal Proteins Hub website, including but not limited to text, graphics, logos, images, and software, is the property of Royal Proteins Hub and is protected by copyright and intellectual property laws.

• Use of Content: You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.
• Trademarks: All trademarks, service marks, and trade names are the property of Royal Proteins Hub.
• User Content: By submitting content to our website, you grant us a non-exclusive, royalty-free license to use, reproduce, and distribute that content.

⚖️ User Conduct

By using our website, you agree to:

• Not use the website for any unlawful purpose.
• Not interfere with or disrupt the website’s functionality.
• Not impersonate any person or entity.
• Not upload or transmit any viruses or malicious code.
• Not collect or harvest any personal information from other users.

⚠️ Limitation of Liability

To the fullest extent permitted by law, Royal Proteins Hub shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

• Your use or inability to use our website.
• Any errors or omissions in the content.
• Any unauthorized access to or use of our servers and/or personal information.
• Any interruption or cessation of transmission to or from our website.

🛡️ Indemnification

You agree to indemnify and hold Royal Proteins Hub, its affiliates, officers, directors, employees, and agents harmless from any claims, damages, losses, or expenses arising from:

• Your use of the website.
• Your violation of these Terms of Service.
• Your violation of any third-party rights.

🚫 Termination

We reserve the right to terminate or suspend your access to our website at any time, without notice, for any reason, including but not limited to:

• Violation of these Terms of Service.
• Suspected fraudulent or illegal activity.
• Non-payment of any fees or charges.

🏛️ Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Nigeria.

🤝 Dispute Resolution

In the event of any dispute arising from these Terms of Service, we encourage you to contact us first to attempt to resolve the matter amicably. If the dispute cannot be resolved, it shall be submitted to binding arbitration in accordance with Nigerian law.

📞 Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us: